GSM Commander Guarantee Agreement
General Guarantee Agreement
The GSM Commander is guaranteed for a period of 24 months against defects in materials or workmanship.
Should your product become defective during the guarantee period it will be repaired or replaced at the sole discretion of
Polygon Technologies, under the following conditions:
a) The unit must not have been open or otherwise tampered with. If the enclosure of any unit has been opened at all, the guarantee will be null and void.
b) The Guarantee does not cover damage resulting from excessive voltage input, lightning, power surges or water ingress.
A decision about issues a) and b) will be at the sole discretion of Polygon Technologies. This guarantee does not provide for shipping costs to Polygon Technologies, this will be for the account of the user under all circumstances.
Exclusion – 5 Year Guarantee
There is one exclusion to the above Guarantee Policy:
This will be for the GC1281 – Professional GSM Commander.
The GC1281 comes with a 5 Year No Questions Asked Guarantee Polygon Technologies will repair or replace the GC1281 under the following conditions:
a) The device has a defect in material or workmanship
b) The device has been struck by lightning
c) The device has water damage
d) The device has been damaged due to customer neglect The Guarantee will be Null and Void for the following:
** Fowl play is suspected ** The unit must not have been open or otherwise tampered with.